Research shows that building group cohesion reduces diversity of thought. Here's why great facilitators protect productive conflict instead of resolving it — and exactly how to do it.

Research shows that building group cohesion reduces diversity of thought. Here's why great facilitators protect productive conflict instead of suppressing it — and exactly how to do it.

Most facilitation tools fail at relationship conflict. Here's the NVC six-step sequence for the moment a group actually ruptures — including the step most facilitators skip.

Most facilitation tools fail the moment real conflict surfaces. Here is the NVC sequence for when a group actually ruptures — including the step most facilitators skip.